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CONSUMER SEGMENTATION

Identify Different Consumer
Groups

Identify the right consumers for your products or services through automated consumer segmentation research.

Use automated consumer segmentation research to

Identify consumer segments

What kind of natural groups make up your broader target audience? 

Use an automated segmentation study to find out how consumers within your overall target audience differ from one another to effectively target them with your products and services. 

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Inventory consumer needs

Are you maintaining a loyal and satisfied customer base according to their needs? 

Use a consumer segmentation study to measure how well your brand's products or services are delivering on consumer needs - which in turn affects consideration, usage, satisfaction, and other key metrics.

chart screenshots to inventory consumer needs

Reach new consumers

How can you grow your current customer base? 

Learn about a new potential audience in your category to see if they would be a good fit for your brand in terms of their needs, wants, and preferences.

chart screenshot to reach new consumers

Create more effective marketing

How do you reach and engage your different consumer groups? 

Use an automated segmentation study to identify different consumer groups that you can target with unique messaging. Develop campaigns around these unique messaging styles for each of your segments. 

chart screenshot to create more effective marketing

Consumer segmentation projects with quantilope

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Make important consumer decisions faster through research automation 

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Unlock consumer insights with high-quality, advanced method findings 

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Use data-backed insights to make better-informed consumer decisions 

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Lean on support from quantilope’s classically-trained research consulting team 

"Results from [our quantilope] study have helped to advise marketing strategy and have a better understanding of which parts of our audience we need to target more closely."

- Dylan Rose, Sr. Manager, Business Intelligence at PBS

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What is customer segmentation analysis?

Customer segmentation analysis is the process of dividing a large consumer base into distinct groups that share similar characteristics, behaviors, needs, or preferences. It transforms a broader market into niche segments that brands can closely target. 

quantilope's Need-Based Segmentation removes the complexity of traditional segmentation analysis thanks to automated, machine learning algorithms. Brands simply drag-and-drop the method into their survey on the platform to capture the needs and desires driving consumer behaviors. From the results, the platform automatically identifies actionable segments based on underlying needs and motivations, allowing brands to create impactful innovation, pricing, and marketing strategies. 

Why is customer segmentation important?

Customer segmentation is essential because it enables brands to move beyond a one-size-fits-all approach to one that's truly customer-centric. After all, all consumers are unique – even ones within the same target audience. 

Consumer segmentation boosts marketing efficiency by targeting messages to the right audiences, enhancing new product development by aligning features with specific needs, and optimizing resource allocation by focusing investments on the most valuable consumer groups.

quantilope's Need-Based Segmentation method provides brands with real-time insights that identify meaningful consumer differences. This data-driven approach ensures business decisions are based on actual consumer needs rather than assumptions.

What are the 4 types of customer segmentation?

The four fundamental types of customer segmentation are demographic (age, gender, income), geographic (location, region, urban/rural), psychographic (lifestyle, values, attitudes), and behavioral (usage patterns, loyalty, purchase history). Many segmentation strategies will combine elements from each for a comprehensive consumer profile.

quantilope's segmentation approach focuses on another type of segmentation: Need-Based Segmentation. This type of segmentation goes beyond the more surface-level types of segmentation insights to uncover the actual needs influencing consumer behavior. Through machine-learning algorithms, quantilope automatically identifies actionable consumer segments to base strategic business decisions around. 

What makes a good customer segmentation model?

A good consumer segmentation model is intuitive, measurable, and actionable. Segments should also be stable over time to justify long-term investments, distinct enough to warrant different approaches, and large enough to be viable.  

quantilope's platform automatically identifies consumer segments, applies statistical testing, and generates charts instantly. By combining statistical rigor with practical business applications, quantilope users can translate their segmentation insights directly into effective marketing and product strategies.

How can consumer segmentation analysis improve marketing strategies?

Consumer segmentation analysis transforms marketing strategies by enabling precise targeting, personalized messaging, and optimized channel distribution. In other words, this analysis helps brands understand which specific consumers to target, with what type messaging, and how to reach them most effectively – ultimately resulting in higher engagement and conversion rates.

quantilope's Consumer Intelligence Platform arms brands with segment-specific insights using automated advanced methodologies like Key Driver analysis. These insights lead to the development of highly targeted marketing campaigns that address the specific needs and motivations of each consumer segment.

What data is required for customer segmentation?

While basic segmentations are often based on demographic information alone, richer segmentation models incorporate psychographic variables, purchase behaviors, brand perceptions, and category-specific attributes.

quantilope's platform is designed to collect and analyze the actual needs and desires driving consumer behaviors with a Need-Based Segmentation approach. By grouping customers into clusters according to their different needs, brands unlock underlying motivations that explain not just who their customers are, but how they think, what they value, and why they make certain purchase decisions.

What are some best practices for customer segmentation analysis?

Best practices for customer segmentation analysis include starting with clear business objectives, collecting comprehensive data beyond just consumer demographics, using statistical validation to ensure segment reliability, creating actionable personas for each segment, and monitoring segment evolution over time.

quantilope’s platform incorporates these best practices through tools like customizable survey templates that ensure you ask the right questions, built-in guardrails to help avoid logic errors, and an integrated AI co-pilot, quinn, that's available for guidance and inspiration throughout the end-to-end research process. 

Request a Consumer Segmentation demo now!